Frequently asked questions

Karndean flooring is a brand of high-quality commercial luxury vinyl (LVT) flooring known for meticulously replicating the look and feel of natural materials like wood and stone. Our products are suitable for a range of sectors including hospitality, retail, healthcare, education, residential and multi res.

Karndean is a vinyl flooring product structured with five layers: two PVC backing layers, one high-definition photographic layer, one clear PVC embossed wear layer and a top polyurethane (PU) protective coating. All Karndean commercial floors benefit from our K-Guard+ surface protection system. 

For more detailed information, you can view our Environmental Product Declaration.

Karndean LVT stands out due to its exceptional durability, realistic design, and minimal maintenance requirements. Our flooring is waterproof, slip-resistant, and easy to clean, making it a practical and stylish choice for any environment. Find out more here.

We offer three main LVT formats: rigid core hybrid vinyl, loose lay vinyl, and gluedown vinyl flooring. Each format has its unique benefits and is suited to different installation needs and environments. Find out more here.

Yes. Karndean flooring is designed to withstand the demands of commercial environments. Our products feature heavy-duty wear layers and advanced surface protection, ensuring long-lasting performance in high-traffic areas. 

Karndean flooring comes with a commercial warranty of up to 20 years and a residential warranty of up to a lifetime, depending on the product range. Our warranties cover manufacturing defects and ensure peace of mind for your investment. 

Gluedown luxury vinyl flooring is fixed to the subfloor with adhesive. Individual planks and tiles can be cut and laid in patterns, allowing you to create custom looks or zoning to delineate separate areas within a space. The possibilities are endless. View the benefits of Gluedown.

Loose lay luxury vinyl combines the best features of our gluedown and rigid core formats – the ability to create custom designs, like gluedown, with fast, easy installation of a floating floor. K-Wave® friction-grip backing eliminates the need for full-spread adhesive and minimises subfloor preparation while reducing noise to lower floors and adding cushion for comfort. View the benefits of Loose Lay.

Rigid core hybrid luxury vinyl is an easy-to-install “floating floor,” which means adhesive is not required. The combination of the thicker core and pre attached foam backing allow for imperfections in the subfloor and reduce noise transfer to rooms below. View the benefits of Rigid Core.

We have seven main vinyl ranges available across gluedown, rigid core hybrid and loose lay installation formats. View our full list of ranges.

All Karndean ranges offer a variety of colours, patterns and textures to suit different design preferences and applications. Product thickness, wear layer and price differ per range. See our range overview for more information.

The number of planks or tiles in a box varies by product. You can find this information on the product details page under the heading "Product specification".

K-Wave is our unique friction grip backing that holds our loose lay products in place. It creates a strong bond to the subfloor using a combination of weight and friction. Explore the benefts of our loose lay products.

If you are not currently a Karndean customer, you can book an appointment with one of our Commercial Business Managers by calling the customer service team on 1800 331 170 or submitting in the Book an Appointment form.

You can order free samples via our products listing section. You can add up to 6 free sample swatches to your cart. These will be delivered directly to your door for free. 

Yes, to order a brochure visit our brochures page. These will be delivered directly to your door for free. 

For pricing information, please speak to your Commercial Business Managers or contact the customer service team on 1800 331 170

We are careful to make sure our images are accurate in all printed literature and on our website, but cannot always create a perfect representation of our products. For this reason we strongly recommend that you look at a sample of any product you are considering before placing your order. All of our products are inspired by things we have seen in the natural world and just like variation in colour and detail is part of the beauty of nature, is also a feature of some of our designs. This means that with some of our products you will see natural variation when your floor is installed. If in doubt, ask your Commercial Business Manager to show you a larger sample of the product. 

We carry more than 95% of all main line products in stock to enable a rapid turnaround for your project needs.

No. Karndean is not suitable for wet rooms such as showers. 

As with most smooth floor coverings, water and other liquids can make it slippery. Karndean floors are designed to be slip resistant, but it is always best to clean up any spillages straight away, and keep the floor dry.

All technical datasheets, installation guides, and other important documents are available on our website. You can easily download these resources from the product pages or our dedicated support section. 

Now that the floor is installed, do not wash it for 24 hours. Then follow our commercial cleaning and maintenance guide.

All Karndean floors benefit from our K-Guard+ surface protection system. Using PU technology, K-Guard+ provides a hygienic and durable finish. Plus, unlike textile floor coverings and grout lines, Karndean vinyl flooring does not trap dust and micro-organisms making it easy to clean and maintain. To assist with the care and maintenance, please refer to our cleaning and maintenance guide.

Cleaning and maintenance products can be bought via your Commercial Business Manager. You can also give the customer service team a call on 1800 331 170 to order commercial cleaning products.

All hard floors can be slippery when wet. Take extra care when cleaning and ensure the floor area is allowed to dry completely before use. During periods of wet weather, it may be necessary to put down extra matting to prevent water from being brought in from outside.

Most common stains will not affect a Karndean floor. However, there are agents that can stain such as solvent based liquids. The use of Karndean Refresh will provide some protection against this type of damage.

The floor should have been fitted tightly to ensure spillages cannot seep through tile edges or custom cuts. To avoid slippery surfaces, any spills should be cleaned up straight away.

Each plank contains up to 50% recycled content in the backing layers. This material comes from pre consumer material generated during the production process. We are working with the factories that manufacture our products to increase the amount of recycled content in the flooring. 

Yes, Karndean is committed to sustainability. Our products are 100% phthalate-free, low in VOCs, and recyclable. We strive to minimise our environmental impact through responsible manufacturing practices. Fine out more about Karndean Evolve.

We are a founding member of ResiLoop who manage end of life flooring and divert material away from landfill. Please read more about ResiLoop here.

Every product page has the option to download the relevant EPD. Alternatively, you can download our EPD's.

Karndean Designflooring is the leading manufacturer of luxury vinyl flooring. To find out more about installation formats, see our formats page.

Yes, view our contact us page to see details of our showroom.